xfinity router settings only view, can't edit

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  • thesuperm72
    July 30, 2019 at 5:13 pm

    My xfinity router is only lets me view the DNS settings, but won’t let me change them. I am totally new to all this, so any help would be appreciated! I’ve got many parental controls set, but would love to protect from the router as well so that my TV is filtered too. And my kids can’t get around my controls as easily. Please keep instructions simple…

    Daniel Cid
    July 30, 2019 at 7:41 pm

    We can try to help. What’s your router maker and model? We will be able to confirm the steps if you can share that.

    Also, make sure to go here:

    https://internet.xfinity.com/network/protected-browsing

    And set the “Protected Browsing” to off. Otherwise it prevents other DNS servers from being used.