Windows Setup- DNS Errors

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  • mattvn
    February 26, 2020 at 4:45 pm

    We are getting an error on all 3 of our computers at different times.  The internet will stop working and we receive this message:

    DNS_PROBE_FINISHED_BAD_CONFIG

    Could this be from CleanBrowsing setup?

    Daniel Cid
    February 26, 2020 at 6:38 pm

    How did you configure CleanBrowsing? Mind sending a screenshot of what you did? Or did you use our App?

     

    thanks,

    mattvn
    February 26, 2020 at 6:52 pm

    I went to the website and did the Windows Install guide on each PC.  I downloaded the App and set up the Free Family Filter.

    Just after installing the filter,  we did change our internet service from a static ip address to dynamic.  We also upgraded our router after changing our internet service.

    Should I go thru the Install guide again on each pc?  Is there a way to check things?

    I’d be happy to send a screenshot, just let me know what you would like to see.

     

    Each of the computers will get that error at different times.  One of the computers will get the error and lose internet while the others are still working correctly.  Restarting the computer solves the problem.

     

    Thank you!

    Matt