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Home/Forums/Service Issues/Categorization Issues/waze blocked

waze blocked

Waze
  • 1 year, 1 month ago gonheriba
    Participant

    when cleanbrowsing family is active, ios waze app can’t search address !!

    could you unblock that

    thx

    1 year, 1 month ago Daniel Cid
    Keymaster

    I just tested it on our side and it worked well. Mind trying again? Maybe it was a temporary glitch on their side.

    thanks!

    1 year, 1 month ago gonheriba
    Participant

    Sorry but it doesn’t work. When i search for an adress, a message tells me “an error has occured, try again”. If i change DNS, all is ok. if i put back Cleanbrowsing family dns. Error again.

    1 year, 1 month ago Daniel Cid
    Keymaster

    On that same device, mind going here:

    https://dnsleaktest.com/

    And running the standard test for us? It will tell us the datacenter you are being routed to, which can help us troubleshoot it more.

    thanks!

    1 year, 1 month ago gonheriba
    Participant

    Here is the result :
    <table>
    <tbody>
    <tr>
    <td>72.11.132.178</td>
    <td>dns-edge-usa-west-lax.cleanbrowsing.org.</td>
    <td>QuadraNet</td>
    <td class=”align-right”>Los Angeles, United States</td>
    </tr>
    </tbody>
    </table>

    1 year, 1 month ago Daniel Cid
    Keymaster

    Mind trying again to see if it works now?

    thanks,

    1 year, 1 month ago gonheriba
    Participant

    unfortunely, no !!

    Just to be precise. The problem occurs only with the search function of waze when i search for a word or an adress and i press search button on the keypad …

    • This reply was modified 1 year, 1 month ago by gonheriba.
    1 year, 1 month ago pandablue
    Participant

    The problem still occurs today.

    I have searched for weeks why I can not use Waze, no maps is downloaded or no network.

    Now I have found that I had  to clear my private dns and I found this post in the forum.

    Problem with  family-filter-dns.cleanbrowsing.org

    Can you unblock Waze?  Thankyou.

    • This reply was modified 1 year, 1 month ago by pandablue.
    1 year ago Peyton
    Participant

    Hi there,

    Thanks for your hard work.

    I had the same problem in France with family filter.

    1 year ago mb
    Participant

    I get the same problem.  If I switch my Wi-Fi off and my Android switches to mobile, address searches with Waze work fine.

    Just to make clear – if you enter a postcode, business name or address in the “where to?” search box, Waze says “Something went wrong, try again” with the search results and no results are found.

    If you don’t use Cleanbrowsing for DNS, it works fine.

    Please unblock Waze or whatever it uses for searching for an address!

    • This reply was modified 1 year ago by mb.
    1 year ago Daniel Cid
    Keymaster

    Sorry to hear that. We tried to troubleshoot it from our side and it works well. Are you using Android or iPhone?

    Mind going here:

    https://dnsleaktest.com/

    And running the standard test for us? After that, please close Waze and try to visit:

    http://x9101.badexample.com

    After that reopen Waze and try to search. It will help us see what is going on.

    thanks!

    1 year ago gonheriba
    Participant

    done

    1 year ago pandablue
    Participant

    Hello again from France,

    I tried the first URL. It is ok.

    The second does not work.

    I can not do search in Waze because of DNS.

    Thank you for your work

     

    1 year ago Daniel Cid
    Keymaster

    Mind trying again? Now it should be fixed.

    1 year ago pandablue
    Participant

    Thank you so much 😀

    It works.

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