Spotify

  • May 13, 2020 at 1:49 pm

    I am finding that both the family and adult filters stop me from streaming music from spotify. Is this on purpose? Is it possible for you guys to change that? Thank you

    May 13, 2020 at 9:24 pm

    Hi

     

    That’s odd, we don’t block Spotify. That’s a video streaming service, and not blocked via the Free filters. Do you mind sharing a bit more information?

    Do you mind running these commands and sharing their output:

    nslookup -type=txt whoami.lua.powerdns.org
    nslookup http://www.google.com
    nslookup http://www.google.com 185.228.168.10
    nslookup -type=txt -class=chaos version.bind 185.228.168.10
    nslookup -q=TXT mylocation.whois.dnscontest.cleanbrowsing.org
    nslookup -q=TXT mylocation.whois.dnscontest.cleanbrowsing.org 185.228.168.10

    and running these as well:

    nslookup audio-ak-spotify-com.akamaized.net

    nslookup audio-akp-bbr-spotify-com.akamaized.net

    nslookup audio4-ak-spotify-com.akamaized.net

    nslookup heads-ak-spotify-com.akamaized.net

    nslookup pscdn.co

    nslookup scdn.co

    nslookup spotify-com.akamaized.net

    nslookup spotify.com

    nslookup spotify.com.edgesuite.net

    nslookup spotify.demdex.net

    nslookup spotify.edgekey.net

    nslookup spotify.map.fastly.net

    nslookup spotifycdn.net

    nslookup spotilocal.com

    May 13, 2020 at 10:58 pm

    I’m on a mobile device. How do i run these commands? I’m not necessarily the most tech savvy…

    May 13, 2020 at 11:23 pm

    If i turn on the filter, regardless of whether it’s the adult or family filter, it will stop me from streaming music from spotify. It’ll give me a “no internet connection available.”

    May 14, 2020 at 3:55 pm

    Hi

    What mobile device are you using? Android? iOS? I was able to test Spotify on a Mac using the Family filter and had no issues. Curious if its device specific.

    Also, the error you’re getting “no internet connection available” is that only in the Spotify application? Or is that happening when you make the DNS change?

    Lastly, if it’s not happening when you make the DNS change, and the internet is working outside the app, can you go to this page and share the results of the “standard test”: dnsleaktest.com

    Thanks

    May 15, 2020 at 5:09 am

    I’m on a pixel XL. The problem is probably that I’m using the Spotify apk. My problems are only while using the app with the family and adult filters. These are the results from the “standard test”.
    IP
    149.28.237.67

    Hostname
    dns-edge-usa-east-newyork-v.cleanbrowsing.org.

    ISP
    Choopa, LLC

    Country
    New York, United States

    February 9, 2024 at 6:30 am

    You can easily change it in settings.
    If you need to full process. Please reply me.