Mac App trouble

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  • gratefuldave
    April 7, 2020 at 12:40 pm

    Hi. I installed the Windows app on my son’s laptop and it works great. I installed the Mac app on my MacBook first to try it out and it works great also. The problem I have is that I no longer need the app on my MacBook. I can uninstall it, but it is still blocking some non-porn sites that I would like to get to. Any help would be appreciated on how to get this filter off of my MacBook. I used the the free app and turned on the Adult filter. I wouldn’t even figure out how to turn on the filter using the app. I tried changing the DNS back to the DNS of our router but no luck.

    Tony Perez
    April 16, 2020 at 5:41 pm

    Hi

    First you want to stop the service. You can do it by clicking the CleanBrowsing icon in the app. I presume you’re working with the app from the app store?

    It’s probably still blocking because of the tunnel. Once you “deactivate” the app by clicking the icon you should be able to remove the app like normal and it should stop blocking.

    Thanks