Family Filter blocking costco, amazon, washingtonpost, microsoft

Forums Service Issues Networking, Routing, Technology Family Filter blocking costco, amazon, washingtonpost, microsoft

  • January 29, 2022 at 5:08 pm

    I am using the free version of the family filter (just put the resolver addresses into my router). About 2 days ago, several websites would not load. Today I had to time to get in and dig around a bit and I find that if I either use a VPN or remove the CleanBrowsing resolver addys from my router all sites load fine. Many sites load fine and safesearch is locked on as expected. But after running several tests, I cannot seem to figure out what is happening outside of my network to prevent sites like costco.com, amazon.com, washingtonpost.com and microsoft.com from loading. NPR was not loading but loads now and amazon.com was loading…sometimes. All the listed websites time out and a tracert confirms that once I hit zayo I can get no further. Any ideas?

    January 29, 2022 at 5:26 pm

    C:\Windows\system32>tracert costco.com

    Tracing route to costco.com [23.209.51.165]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms [my routername goes here] [192.168.1.1]
    2 3 ms 3 ms 2 ms 192.168.168.1
    3 164 ms 88 ms 88 ms 10.170.203.249
    4 91 ms 88 ms 85 ms 10.164.177.13
    5 124 ms 106 ms 97 ms ae2.er1.ord2.us.zip.zayo.com [208.185.145.41]
    6 * * * Request timed out.
    7 116 ms 96 ms 100 ms ae7.mpr2.msp1.us.zip.zayo.com [64.125.30.63]
    8 * * * Request timed out.
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.