Disney+ getting blocked?

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  • ryan477
    December 17, 2019 at 7:31 pm

    For some reason, some services on Disney Plus seems to be getting blocked on the free CleanBrowsing service. I am able to successfully log in and see my Disney Plus profiles, but then get an Internet error as soon as I click on any profile. This happens from multiple Roku devices and from my browser that are all on the same WiFi SSID. If I bypass the DNS filter by using the generic OpenDNS Family Shield DNS servers, it works fine.

    Daniel Cid
    December 18, 2019 at 6:18 am

    It should not be blocked. Do you know the domain name it is trying to use by chance?

    thanks,

    tandir
    April 4, 2020 at 12:55 pm

    Hi,

    I can not use the disneyplus service anymore on my wirless network at home and on my mobile network without the cleanbrowsing dns its working as usual.

    Could you check if you are blocking any of the following domains? This domains are in use when I log-in to https://www.disneyplus.com/de-de/ via mobile network:

    digicert.com
    godaddy.com
    device9.com
    letsencrypt.org
    identrust.com
    amazontrust.com
    ss2.us
    sectigo.com
    usertrust.com
    sectigo.com
    comodo.com
    comodoca.com

     

    Daniel Cid
    April 5, 2020 at 7:35 am

    None of those are blocked by us. What filter are you using? The Family one?

    Also, if you go here:
    https://dnsleaktest.com/

    And run the standard test, what do you get as a result? And if you visit:

    xx9811.badexample.com

    What do you get?

    tandir
    April 6, 2020 at 8:05 am

    Hi,

    I use the free adult filter.

    https://dnsleaktest.com/ results:
    P Hostname ISP Country
    147.75.100.9 dns-edge-europe-amsterdam2.cleanbrowsing.org. Packet Host Central, Hong Kong
    149.11.39.202 dns-edge-europe-amsterdam-c.cleanbrowsing.org. Cogent Communications Amsterdam, Netherlands

    http://xx9811.badexample.com/ results:

    Website Blocked
    Access to the requested site has been blocked.
    Domain: xx9811.badexample.com
    Your IP: 95.xxx.xx.xx
    If you think this has been a mistake, please contact your IT administration for access.

    Let me know if something is missing…

    tandir
    April 6, 2020 at 8:41 am

    Hi,

    I use the free adult filter. Here the results:

    IP Hostname ISP Country
    147.75.100.9 dns-edge-europe-amsterdam2.cleanbrowsing.org. Packet Host Central, Hong Kong

    Website Blocked
    Access to the requested site has been blocked.
    Domain: xx9811.badexample.com
    Your IP: 95.xxx.xx.xx
    If you think this has been a mistake, please contact your IT administration for access.

    I found some more website which use disneyplus.com are they on blacklist?
    disneyplus.com
    bamgrid.com
    cloudfront.net
    disney-plus.net
    amazonaws.com
    demdex.net
    fastly.net
    newrelic.com
    nr-data.net

    Daniel Cid
    April 6, 2020 at 4:58 pm

    Mind sending an email to support@cleanbrowsing.org? Will try to help from there, since I can’t duplicate this issue.

    thanks,

    tandir
    April 8, 2020 at 6:51 pm

    Hi,

    I use the free adult filter. Here are the test results:

    https://dnsleaktest.com/
    IP Hostname ISP Country
    147.75.100.9 dns-edge-europe-amsterdam2.cleanbrowsing.org. Packet Host Central, Hong Kong
    149.11.39.202 dns-edge-europe-amsterdam-c.cleanbrowsing.org. Cogent Communications Amsterdam, Netherlands

    http://xx9811.badexample.com/
    Website Blocked
    Access to the requested site has been blocked.
    Domain: xx9811.badexample.com
    Your IP: 95.xxx.xx.xx
    If you think this has been a mistake, please contact your IT administration for access.

    Thanks in advance

    tandir
    April 8, 2020 at 6:51 pm

    Hi,

    i use the free Adult filter. Here what I get of the two sites

     

    [URL=https://www.bilder-upload.eu/bild-c7571d-1586159867.jpeg.html][IMG]https://www.bilder-upload.eu/thumb/c7571d-1586159867.jpeg[/IMG][/URL]
    [URL=https://www.bilder-upload.eu/bild-ad6fd2-1586159913.jpeg.html][IMG]https://www.bilder-upload.eu/thumb/ad6fd2-1586159913.jpeg[/IMG][/URL]

     

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