CleanBrowsing Isn't Activating

Forums Service Issues Setups & Configurations CleanBrowsing Isn't Activating

  • August 27, 2019 at 3:35 pm

    Hey guys!

    I’ve been trying to activate CleanBrowsing on my Windows 10 command prompt and it’s just not working. I’ve been following the instructions exactly. Before I disabled IPv6, I kept getting “The configured DNS server is incorrect or does not exist.” After disabling IPv6, I’ve been getting results that say “The parameter is incorrect.” and “The filename, directory name, or volume label syntax is incorrect.” I’ve been using the command for IPv4 after I disabled IPv6, so I figure it should be working, but it’s giving me those last two results. Need some help, quick!

    Thanks!

    August 27, 2019 at 3:37 pm

    Hi

    Are you able to provide a screenshot of what you’re seeing? Would love to see the command prompt window with the commands you are using.

    August 27, 2019 at 3:37 pm

    Hi

    Are you able to provide a screenshot of what you’re seeing? Would love to see the command prompt window with the commands you are using.

    August 27, 2019 at 3:44 pm

    Stand by. I’m trying to figure out how to attach the image to a post.

    August 27, 2019 at 3:48 pm

    Okay. This is a link to a shared album I created. The images should be in order from top of the terminal to the bottom of the terminal, from left to right. Hope that makes sense.

    https://photos.app.goo.gl/jam9Na7aGgW64Fsr9

    August 27, 2019 at 4:07 pm

    Hi

    Ok, so I see some wonkiness with some of the commands.

    1 – It looks like you’re using your “Ethernet” interface. You don’t need to set up your “Lookpback” one. So can ignore those commands.

     

    2 – Your machine is using is IPv4 DNS IP’s. You ran the netsh for IPv4, but you provided an IPv6 address. Try running these commands:

    netsh interface ipv4 set dns "Wi-Fi" static 185.228.168.168 primary
    netsh interface ipv4 add dns "Wi-Fi" 185.228.169.168 index=2
    August 27, 2019 at 4:10 pm

    That worked perfectly. Thank you so much, Tony!