Reply To: Spotify

Forums Service Issues Categorization Issues Spotify Reply To: Spotify

May 14, 2020 at 3:55 pm


What mobile device are you using? Android? iOS? I was able to test Spotify on a Mac using the Family filter and had no issues. Curious if its device specific.

Also, the error you’re getting “no internet connection available” is that only in the Spotify application? Or is that happening when you make the DNS change?

Lastly, if it’s not happening when you make the DNS change, and the internet is working outside the app, can you go to this page and share the results of the “standard test”: